We’re not just imagining the future.
We’re creating it.
Our Culture
We are driven, curious, and ruthlessly pragmatic. And we’re here because we care — about our customers, our work, and each other.
We’re a technology company solving problems at the intersection of the physical and digital worlds. We value responsibility and ownership, education, and innovation. We follow where our passions lead and listen to each other’s ideas, because innovation happens everywhere.
At Seek Now, your only limitation is what you are willing to create.
In the office
Work together in a communal, airy office with the resources of a large team and the energy of a startup.
On the road
Enjoy the freedom and opportunity of solving customer’s problems in your area, with the support of your Seek Now team.
Core Values
We are self-starters. We care about doing good work. We can see beyond our computer screens to the real people we help every day. At Seek Now, we cultivate an environment without limitation. You are encouraged to find your passions and empowered to take ownership of your work, from end to end.
Open Positions
Essential Functions and Duties:
- Tracks and reports on operational and service level metrics.
- Works closely with staff by providing Tier 1 Service Desk support.
- Identifies, recommends and implements improvement initiatives to streamline IT operations and workflow.
- Provides Tier 1 support, including on-call and Service Desk duties and escalation to Tier 2 support as necessary.
- Records incidents, problems and changes into the tracking system with clear and concise supporting documentation.
- Provides timely, accurate and creative solutions to user problems of moderate to complex nature.
- Performs basic system administration under the direction of department leadership.
- Perform other duties and projects as assigned.
As a Strategic Account Manager, you will manage key account relationships and identify new business opportunities that drive revenue growth. You will be accountable for the sales strategy and engagement process for your accounts, with an eye towards driving successful sales adoption of Seek Now services in order to meet assigned revenue targets.
Learn more and applyThe Carrier Success Representative (CSR) is responsible for developing, expanding, and maintaining relationships with existing customers with the objective of customer retention and growth. The CSR will help grow the customer (adjuster) base within their book and ensure that retention remains high.
The CSR will engage directly with our outside customers, as well as Seek Now’s internal teams. The CSR performs detail-oriented work in multiple technological systems daily and is expected to contribute toward the attainment of specific productivity goals such as outbound call volume, lead management, transaction volumes, and revenue for an assigned book.
Learn more and applyThe Operations Manager is a key contributor in the Real Estate Solutions team, responsible for overseeing day-to-day operations related to Single Family Rentals (SFR), Facilities Management (FM), and Real Estate Marketing. This position ensures the successful delivery of high-quality services within budget and timelines while maintaining a focus on customer satisfaction. The Operations Manager will work closely with both internal teams and key customer liaisons, ensuring operational projects meet or exceed expectations. The role drives strategic objectives, supports process improvement, and ensures compliance with safety, quality, and customer requirements.
Learn more and applySeek Now is searching for a motivated and experienced Military Transition Recruiter to conduct lead generation, end-to-end recruiting, and onboarding for transitioning service members into Seek Now’s DoD SkillBridge and US Army Career Skills Program (CSP) internships.
This role focuses exclusively on recruiting active-duty service members into internships with the goal of onboarding them into Seek Now post-internship. Additionally, this recruiter will be responsible for developing and maintaining strong relationships with TAP coordinators, CSP/SkillBridge counselors, and third-party military transition influencers such as the USO and veteran service organizations.
The ideal candidate has prior military experience, extensive knowledge of military transition programs, and a proven ability to build relationships within the military ecosystem to drive lead generation and conversions. This position will report to the Senior Director of Seek Now DRIVE Academy.
Learn more and applySeek Now is searching for a motivated and experienced Military Transition Recruiter to conduct lead generation, end-to-end recruiting, and onboarding for transitioning service members into Seek Now’s DoD SkillBridge and US Army Career Skills Program (CSP) internships.
This role focuses exclusively on recruiting active-duty service members into internships with the goal of onboarding them into Seek Now post-internship. Additionally, this recruiter will be responsible for developing and maintaining strong relationships with TAP coordinators, CSP/SkillBridge counselors, and third-party military transition influencers such as the USO and veteran service organizations.
The ideal candidate has prior military experience, extensive knowledge of military transition programs, and a proven ability to build relationships within the military ecosystem to drive lead generation and conversions. This position will report to the Senior Director of Seek Now DRIVE Academy.
Learn more and applySeek Now is seeking a detail-oriented Technical and Compliance Specialist to join our team. This candidate must be located in the Phoenix, AZ area. In this role, you will provide essential technical support to our field force while ensuring compliance with the required certifications and service capability qualifications. This position offers the flexibility of remote work with significant field engagement opportunities.
Learn more and applySeek Now is seeking a detail-oriented Technical and Compliance Specialist to join our team. This candidate must be located in the Northeast region. In this role, you will provide essential technical support to our field force while ensuring compliance with the required certifications and service capability qualifications. This position offers the flexibility of remote work with significant field engagement opportunities.
Learn more and applySeek Now is seeking a detail-oriented Technical and Compliance Specialist to join our team. This candidate must be located in the Dallas, San Antonio, Houston or Austin, TX area. In this role, you will provide essential technical support to our field force while ensuring compliance with the required certifications and service capability qualifications. This position offers the flexibility of remote work with significant field engagement opportunities.
Learn more and applyInterested in solving challenges related to route/scheduling optimization? Have experience with algorithmic design? Enjoy tackling challenges associated with data modeling and analyzing large data sets? Have experience developing interactive 2D, 3D, VR and AR experiences? We are also hiring for the following roles:
- Software Development Engineer, Route Optimization
- Machine Learning Engineer
- XR Software Engineer
Contractors
Seek Now is searching for capable 1099 independent sub-contractors to provide accurate, impartial, and complete home and commercial property inspections.
Our 1099 Field Inspectors are the frontline experts who assist and collect data for our clients in the Property Insurance, Facility Management, and Real Estate sectors.
Learn more and applySeek Now is searching for reliable, skilled, and experienced 1099 independent contractors to provide Visual Capture and Real Estate Marketing Services, including photography and videography. Our 1099 Artists are experienced photographers with the capability and desire to provide amazing customer service while capturing outstanding visual representations of residential or commercial properties.
Learn more and applyLeadership
Brannon Lacey
CEO
As a CEO with over a decade of experience in technology-centric P&L leadership, I have consistently driven growth, innovation, and transformation across diverse industries, including cloud computing, cybersecurity, data protection, and financial services.
My core competencies include value creation within the private equity asset class, team building and leadership, resilience and achievement orientation, strategic vision, profitable growth, and a strong customer focus. I have successfully navigated roles in public, venture capital, and private equity-backed organizations, serving as a CEO, business unit executive, investor, and board member.
My personal mission is to create value for all stakeholders by fostering a culture of execution excellence, customer-centricity, and results orientation.
Russ Carroll
Chairman – Chief Seeker
As the founder of Seek Now, I have over 12 years of experience in leading a national claims inspection company that leverages proprietary technology and caring people to deliver ground truth for the insurance, managed property and real estate industries. My vision is to change how the insurance industry, SFR, and property experts work and collect data and to provide the fastest, most accurate, and most thorough claim reports in real time to enable customers to solve business problems faster and protect their homeowner’s assets.
With my expertise in new business development, customer relationship management, and team building, I have grown Seek Now from a steep and high roof inspection service to a full-service provider of virtual, exterior, and interior inspections for property, commercial, auto, liability, and casualty insurance carriers, multi-national facilities managers and property managers. I have also developed and implemented Maestro, our proprietary workforce management system that enables specialized claims handlers-inspectors to produce settlement-ready reports that meet SLA standards and exceed customer expectations. My mission is to create opportunities for our talented and dedicated team and to deliver exceptional value and service to our clients.
Rick Holtz
Chief Technology Officer
Brian Moore
Chief Financial Officer
As Chief Financial Officer at Seek Now, Brian Moore oversees accounting, tax, and financial strategy. Brian works to keep Seek Now aligned to its strategic goals through financial reporting and strategic decision making.
Brian joined the company in 2024 after spending 12 years at Appriss Inc. and Bamboo Health in several positions in accounting and finance at a corporate level, overseeing finance for multiple business units. His last role was as CFO for Bamboo Health. He has more than 10 years of experience in transforming high-growth SaaS businesses through both organic growth and mergers and acquisitions. He has been instrumental in leading more than 15 acquisitions, multiple divestitures and debt financing and restructures.
Bill Wilkins
SVP, Technology & Security
Corey Rice
SVP, Insurance Product & Strategy
Corey Rice leads Seek Now’s insurance solutions roadmap. As Seek Now is disrupting the multi-billion dollar independent adjuster (IA) market, Corey’s focus is to accelerate the adoption of Seek Now services within the insurance industry.
Corey joined Seek Now after serving 15+ years with Liberty Mutual, where he was responsible for overseeing their $100M+ annual (IA) budget and vendor relationships. Corey’s experience as a consumer of Seek Now’s services enables him to lead our product solutions roadmap and engage Seek Now’s customers at a deeper and more credible level than ever before.
Brian Prentice
VP, National Field Operations
Brian Prentice utilizes each day as an opportunity to provide leadership, improve process, and scale the National Field Operations team within the insurance sector of Seek Now services. Brian oversees the performance of the 700+ national contractor organization, utilizing a team of regional field leaders and network of mentors, all while ensuring quality in field operations.
Brian has over 20 years of administration and national claims experience with several of the country’s top ten insurance carriers, including Nationwide, AIG, and Travelers. Most recently, Brian served as VP of Claims for Geovera, leading the claims organization through comprehensive technology operating system conversions.
Matt Goforth
Chief Data Architect
Jason Simpson
SVP Sales, Real Estate Solutions
Jason is responsible for the strategic growth of Seek Now’s Real Estate business unit. Since joining the company on a full-time basis, Jason has also directed Seek Now’s investment in its ERP, business intelligence, and enterprise business systems. Jason was also instrumental in the creation of the company’s Atlanta-based Software Innovation Group.
Jason has been a member of executive management teams at Frankly Media (NASDAQ: GAME); at Piksel, a tech provider to the broadcast and media industries; and at Multicast Media Technologies, a provider of cloud-based online video solutions delivering over 650,000 live Internet broadcasts annually. Jason also worked at Adobe Systems where he was responsible for evangelizing the use of Adobe’s Primetime video and monetization platform. Jason began his career at Accenture and has participated in two successful exits.
Jaclyn Bryant
Manager, Human Resources
Jaclyn Bryant manages all HR functions for Seek Now, but her favorites include onboarding new employees, working with our Field Inspectors, and payroll and benefits. Jaclyn prides herself on making lasting relationships across the company, while she remains focused on enforcing company policies and practices.
Jaclyn started with Seek Now in early 2017, with over ten years of Office Management and HR experience. She’s spent her working career building relationship and trust, acting as a sounding board for anyone who needs it. Jaclyn spent six years in Upstate New York as an Office Manager for a cable contracting company. There she focused on HR, payroll, and fleet, following NY guidelines for managing a 1099 Workforce.
